- Contact Us: Reach out to our customer support team as soon as you can, making sure to share the order number and details about the missing or damaged items. (Click here for our contact details)
- Provide Evidence: If possible, send us a photo of the damaged items, packaging, and LOT number (found next to the expiry date) if applicable.
- We'll Make It Right: We’ll review your information and arrange for a replacement or refund as needed.
I received my order with missing/damaged items, what can I do? Print
Modified on: Wed, 23 Oct, 2024 at 5:24 PM
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