Sporter.com

General Questions KW 10

• How can I place an order?
• Can I remove, add, or change items in my order after it has been placed?
• I received my order with missing/damaged items, what can I do?
• I contacted you through email; I received a ticket number, what is that?
• How can I be notified about your latest offers and promotions?

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Products Inquiries KW 6

• How can I know the expiry date of a product?
• How can I guarantee the authenticity of your products?
• What is the minimum time to expiration for your products?
• I did not find the serving scoop, what can I do?
• When I received my order, the white sealing was not attached to the tub, it seems like the product was open!

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My Account KW 3

• I forgot my password, how to reset?
• How can I add a new credit card?
• How can I change my address/phone number in my recent order?

Payments KW 5

• What are the available payment options?
• Why was an extra amount of money deducted from my Credit Card?
• When can I get my refund?
• How can I use my store credit?
• My store credit disappeared after my order was cancelled, what can I do?

Delivery KW 6

• Which couriers do you use for delivery?
• How can I track my order/track my shipment?
• How can I schedule a delivery time and date?
• When will my order be delivered?
• Is there a delivery fee?

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Orders Inquiries KW 9

• What does "Held for Confirmation" status mean?
• What does "Being Prepared" status mean?
• What does “Good to Go!” status mean?
• What does “Under Delivery Process” status mean?
• What does “Unsuccessful Delivery” status mean?

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Nutrition Inquiries 1

• I want to lose weight